Can Role-Based Public Leadership Promote Subordinate Taking Charge? The Role of Political Skills and Public Service Motivation

This paper focused on role-based public leadership's impact and internal mechanism on subordinate taking charge behavior (TCB). The explanatory model of rationality and value dual paths was proposed and verified through hierarchical regression and bootstrap tests, with the data from a questionnaire survey to the Bureau of Commerce. The main conclusions are as follows: (1) Public service motivation is a mediating variable between public leadership and TCB;(2) political skills have a double-edged sword effect. Political skills positively moderate the impact of public leadership on TCB. Meanwhile, it negatively moderates the effects of public leadership on public service motivation and the effects of public service motivation on TCB;(3) under the high political skill level of subordinates, public leadership has a direct impact on the TCB, while under the low political skill level of subordinates, the direct effect of public leadership on the TCB is insignificant.

The Transformational Leadership, Public Service Motivation And Perfomance Of Handling The Covid-19 Pandemic : The Army Soldiers In Implementing Military Operations

The Military Operations Other than War (MOOTW) is one of duties carried out by Indonesian Army soldiers consisting of 14 tasks according to Law No. 34 regarding the TNI. In 2020, MOOTW was focused on handling the Covid-19 pandemic. The pandemic has decreased the performance and job satisfaction of the soldiers. Leadership and motivation have been known as the factors that can optimize the MOOTW task. This study was performed to propose a model on the improvement of Indonesian Soldiers in terms of effectiveness and efficiency and to improve the policies related to community service. 250 soldiers who were directly involved in the handling of Covid-19 cases in Indonesia were sampled using a is proportionate random sampling. Data of this study were analyzed in Structural Equation Modeling (SEM) using AMOS which results sowed that transformational leadership, public service motivation and job satisfaction had direct and positive effect on soldiers' performance. However, satisfaction did not mediate the effects of transformational leadership and public service motivation on soldiers' performance. It is expected that the policies applied by Indonesian Army to enhance the public service, work motivation and job satisfaction canimprove the performance of the soldiers. © 2023, SRAC - Romanian Society for Quality. All rights reserved.

Who Loves Lockdowns? Public Service Motivation, Bureaucratic Personality, and Support for COVID-19 Containment Policy

Policies adopted to curb the spread of COVID-19 impose limits on individual freedom and although some citizens have consistently supported containment policy, others have resisted. Beyond political orientation, however, little research has explored the attitudinal basis of support for stringent virus containment policy. We argue that individuals with high levels of public service motivation (PSM) will more readily accept the sacrifices entailed by containment policy and thereby express stronger support for it. Second, we argue that the positive relationship between PSM and containment policy support is both mediated by trust in government and moderated by bureaucratic personality, the latter denoting a favorable orientation towards rules in general. Using a country-wide sample of 568 South Korean citizens collected in the fall of 2021, we estimate a conditional process model of support for COVID-19 policy stringency. We find that PSM has both a direct and indirect relationship with support via trust in government and that the indirect effect is moderated by bureaucratic personality, though not in the expected direction. We also report the results of a post hoc analysis which suggests interesting differences in how individuals evaluate rules that limit individual versus organizational freedom.

THE RELATIONSHIP BETWEEN PUBLIC SERVICE MOTIVATION, WORK ENJOYMENT, AND TASK PERFORMANCE: A PRELIMINARY STUDY OF HEALTHCARE WORKERS IN VIETNAM

This study aimed to examine the impact of health workers' public service motivation during their participation in response to the Covid-19 pandemic at a time of the highest number of infections and deaths in Vietnam. This study was conducted through a cross-sectional survey using an intentional sampling technique (n=200). In addition, Structural Equation Modeling (SEM) was applied to illustrate the proposed hypotheses. We found that compassion in the workplace, self-sacrifice, and attraction to policy-making impacted work enjoyment positively and significantly. In particular, there was a positive and significant relationship between work enjoyment and task performance but no evidence of the relationship between Commitment to the public interest and work enjoyment. This study further demonstrates the importance of public service motivation of health workers in pandemic response, as previous studies have found. This finding suggests that the government and policymakers in Vietnam should develop policies to promote health workers' public service motivation during their engagement in response to the health crisis.

How Well are Job Burnout and Engagement Related to Public Service Motivation Among Civil Servants? Empirical Evidence in Pandemic Setting

The pandemic Covid-19 outbreak has caused fundamental changes in various sectors of life and especially in organizations. As Increasing employee motivation in serving the public is important for public organizations, this study aims to analyze how job burnout and engagement could affect public service motivation among civil servants in Bandung, West Java, Indonesia. The sample in this study was employees who worked in public organizations in Bandung Raya, West Java Province, Indonesia. By using a purposive sampling technique, about 73 civils who are willing to become respondents and participate in the research. The results reveal that all hypotheses proposed in the study can be confirmed. An important finding from this study is the mediating role of job engagement on the effect of job burnout on public service motivation. Although job burnout can directly reduce job engagement and public services motivation, if public organizations can manage job engagement better, they will be able to increase public services motivation even more. The development of relationships between concepts and patterns that apply in context and other research designs is highly recommended to uncover interesting things that may not have been found in this study. Recommendations for further research are to expand the scope of the research object, in addition to re-examining the validity of the model, it is also expected to reveal other things that are important information for policymakers and leaders in public sector organizations. © 2023, Association Res Militaris. All rights reserved.

Doing better with less: do behavioural capabilities affect street level bureaucrats’ ability to deliver public value?

Street Level Bureaucrat (SLB) and Conservation of Resources theories are used to develop measures for Public Value (PV) and a higher-order construct comprising psychological capacities and behavioural capabilities - HERO-INE, and to test whether it is an antecedent of Public Service Motivation (PSM) and Public Value (PV) using data from 259 SLBs working in Australian healthcare collected at two points in time and analysed using Structural Equation Modelling. HERO-INE, PSM, and in-role behaviour explained approximately 40% of the SLBs' PV. The implication is that organizations must ensure that SLBs have the psychological and behavioural capabilities to deliver PV.

Contrasting effects of leadership styles on public service motivation: the mediating role of basic psychological needs among Indian public sector officials

Purpose>Public service motivation (PSM), among actual and prospective employees in the public sector, lead to positive work outcomes. However, there is limited integration of PSM with existing motivational theories, especially self-determination theory (SDT). The impact of destructive leadership styles on PSM is also understudied. The study aims to fill the gap.Design/methodology/approach>The study used a cross-sectional survey of 693 public sector officials employed in Indian Railways to test the hypotheses. PLS-SEM was used for the analysis. The study found that fulfillment of basic psychological needs (BPN) at work leads to improved PSM while BPN partially mediates the positive/negative effect of constructive/destructive leadership styles like servant/autocratic leadership on employees' PSM.Findings>Autocratic/servant leadership was negatively/positively and significantly related to PSM and to all three BPN needs. Servant leadership was found to be positively and significantly related to all three BPN needs, while the BPN needs partially mediated the relationship between servant leadership and PSM.Research limitations/implications>The study identifies servant leadership as a driver of PSM and suggests that managers employed in public sector establishments should be trained to be less autocratic and more attuned to subordinates' needs. The baneful impact of autocratic leadership on employee PSM is highlighted. The cross-sectional nature of study makes it susceptible to common-method bias. The sample was limited to a single country. Future longitudinal and experimental studies based on samples drawn from multiple countries can yield more robust results.Originality/value>The study advances the integration of PSM with SDT by identifying PSM with introjected motivation. It is also the first study to link destructive leadership styles with a reduction in employees' PSM. It identifies a counterintuitive, negative relationship between competence need satisfaction and PSM in the Indian public sector.

Red Tape and Community Workers' Proactive Behavior During COVID-19: Applying the Job Demands-Resources Model.

Since the outbreak of COVID-19, community workers' proactive behavior has played a noteworthy role in the crisis response. Previous research has not highlighted this group and their proactive behavior. To address this important gap, drawing upon the job demands-resources (JD-R) model, this study explores how red tape affects proactive behavior and investigates the mediating role of lack of goal progress (LOGP) and the moderating role of public service motivation (PSM) in this relationship. Based on a two-wave survey with a sample of 656 community workers in China, we found a negative relationship between red tape and proactive behavior. Moreover, this study showed that LOGP mediated this relationship. Contrary to our hypothesis, PSM did not moderate the relationship between LOGP and proactive behavior. These findings have important theoretical and practical implications and can better inform community work during COVID-19.

Profit or Purpose: What Increases Medical Doctors' Job Satisfaction?

This study integrates two competing views to examine whether medical doctors are satisfied with their jobs when they perceive their hospitals as being oriented toward profit (i.e., rational choice theory) or purpose (i.e., public service motivation). Using a sample of 127 doctors from 70 hospitals, this study tests these competing views. The results show that doctors who perceive their hospitals as purpose-driven are likely to experience job satisfaction, and this pattern still holds even if they also perceive their hospitals to be emphasizing profits. However, only the purpose-driven orientation results in job satisfaction via a sense of meaningfulness. Thus, this study offers comprehensive evidence that while medical doctors are likely to be satisfied with their jobs when they work at either purpose-driven or profit-driven hospitals, only purpose-driven hospitals give doctors a sense of meaningfulness. This finding suggests that both rational choice theory and public service motivation perspective are valid; however, public service motivation plays a greater role in terms of a sense of meaningfulness. Theoretical contributions and practical implications are discussed.

Public Service Motivation and Determining Factors to Attract and Retain Health Professionals in the Public Sector: A Systematic Review.

(1) Background: The motivational determinants of health professionals to choose and remain in the public sector have been increasingly addressed, including the customized approach of Public Service Motivation (PSM). However, to date, no systematic research overview has been performed in this domain, leaving the body of literature unstructured. This article fills this gap by assessing the motivational factors of choice for the public sector in the health field, and the conceptual and methodological trends of this research stream. (2) Methods: This study follows the PRISMA protocol to ascertain patterns in past research and inform researchers, practitioners, and policymakers. Eighty-nine documents published between 1998 and 2021 were retained after selecting them according to their theme and outlined goals. (3) Results: Common motivational determinants are remuneration, available resources, work conditions, and frequency of contact and interaction with patients. The PSM construct and scale are often employed as main frameworks, but there is also a concern in assessing motivation drawing on psychological constructs that reflect the challenging line of work and environment that is health care, such as presenteeism, stress, and perception of hindrances. (4) Conclusions: By focusing on health professionals' motivation, this study contributes to a timely systematization in challenging times for health institutions and their human resources.

Criminal Justice Students’ Perceptions amid George Floyd’s Death and COVID-19: JCJE

This work explores the extent to which the death of George Floyd in May of 2020 and the COVID-19 crisis affected criminal justice students’ perceptions of career commitment and motivations toward public service. A survey was administered to a cohort of criminal justice majors at one Michigan university who were between their junior and senior years, once in the spring semester of 2020, before Floyd’s death and the civil unrest that followed, and again at the end of the 2020 summer semester. The results suggest that career commitment remained unchanged between the two time points, as did the students’ COVID-related attitudes. Contrary to expectations, public service motivation increased (rather than decreased), and this change was significant. The results are more encouraging than might be expected in such a tumultuous time of history, and they may help inform educators about how students view such turmoil relative to their career choice.

The Public Servants' Response When Facing Pandemic: The Role of Public Service Motivation, Accountability Pressure, and Emergency Response Capacity.

(1) Background: Public servants are regarded as guardians of the public interest, and their pandemic response played a vital role in controlling the spread of the epidemic. However, there is limited knowledge of the factors that influence public servants' response (PSR) when facing pandemic prevention and control tasks. (2) Methods: Based on the theory of planned behavior (TPB), models were constructed and a regression method was employed with Chinese civil servant data to investigate how PSR is influenced by public service motivation (PSM), accountability pressure (AP), and emergency response capacity (ERC). (3) Results and discussion: PSM, AP, and ERC all have a positive effect on PSR, with AP having the greatest influence, followed by PSM and ERC. The effects of PSM, AP, and ERC on PSR have group heterogeneity, which had little effect on civil servants with very low levels of PSR and the greatest impact on civil servants with medium-level PSR. Job categories of civil servants also are a factor related to PSR; PSM and AP have the strongest effects on civil servants in professional technology, and ERC has the greatest influence on administrative law enforcement. Moreover, gender, administrative level, and leadership positions also have an impact on PSR. (4) Conclusions: Based on the factors of PSR, we found at least three important aspects that governments need to consider in encouraging PSR when facing a pandemic.